The Customer May Not Always Be Right, But They Are Always First
MasterThere is an old adage in the business world that says “the customer is always...
Good Customer Service: Why It Always Matters
The decade that started about 1995 was pretty good for most general contractors, sub-contractors, and vendors - what's not to like about a business climate where there seems to be…
Home Improvement Contractors – Get More Referrals With These Customer Care Tips
Complaints against home improvement contractors and Contractors Definition contractors regularly rank in the top five complaint categories of annual consumer affairs surveys, reports the Consumer Federation of America National Association…
Using Customer Relationship Management Software in the Construction Industry
Customer Relationship Management (CRM) software is something you may or may not be familiar with. Sure, you probably have heard of some of the big names, like Salesforce, but you…