employees

Managing Temporary Employees in the Construction Industry

Temporary or agency employees are a vital resource for management in the construction industry. They are used to meet a short-term need for labour, generally of a specific skill group, without the need to keep many individuals on the company’s books. Although the cost may be more expensive as a per-hour rate, if you take account of employee tax, pension/superannuation payments, management time and HR for each full time employee, using agency employees becomes a very attractive option.
One potential pitfall is for a management gap to occur – who is responsible for the employee’s development and growth? The agency who employees the individual or the company where they are deployed? To get the most out of the agency staff they need to be managed on a daily basis, and this is best done at the place of work. Below are the key areas which need to be addressed. One individual needs to be responsible for managing all agency employees and this should be built into their job description – this is to maximise the value from agency employees. Management need to accept that there is some cost in time and resources when using agency employees.
Preparation
Before agency employees are brought in, ensure that you have the right equipment for them to do their job properly. Someone commencing work as a site cleaner may require cleaning fluids, cloths, mop & bucket, broom, dustpan & brush and protective gloves. If you do not provide the right equipment it will give a negative impression of the standard of work expected from them and may prevent them from completing their tasks. Create a structure for each day regardless of how frequent agency employees are used. It is important to document the structure of the day. This will help them feel comfortable, know what is expected of them and give them an opportunity to raise any issues they may have (health and safety, skills etc).
Create a structure that defines activity to be carried out in the morning, lunchtime activity and pre-finishing. You can include meetings with them in the morning or after lunch to check on progress.
For example: 7.00: Open entrance gates, open equipment store rooms, 7.15: Meet with supervisor, 13:00 – Ensure all food waste is removed from lunch room, 16.30: Close gates, close store room
Set time-frames for work
A simple and effective management tool – setting time-frames clarifies expectations for both sides and can be used to discuss any issues if the time-frame is not met. Even if there is no urgency over a task being completed, ask for “this to be done by the end of today” and it probably will be.
Explain why something needs to be done
Giving some background into the task that you want done will help the agency employee to frame their work in a bigger context, improve their understanding and Fmb Complaints drive their motivation. If they are cleaning, explain how keeping the site clean is important in reducing accidents or …