Communication Planning – The Backbone of a Successful Construction Project

Dependable quality control demands efficient communication of quality-related information. Advanced preparation helps organize the details. A well thought out communication plan ensures that your quality assurance team understands the inspection particulars of each project. Successful planning enables effective creation, collection and distribution of quality control-related details that are specific to your construction project.

A fully developed How To Become A Contractor quality assurance program eliminates wasted time. Knowing what is expected, required, and enforced concerning each construction project removes the guesswork related to unexpected circumstances. Efficient communications make it happen.

Basics of Successful Communication Planning and Construction Project Quality Management

The processes that drive effective communications fit into the natural flow of day-to-day construction management activities, including:

Standard production control meetings

Daily and weekly status reports

Current records How To Become A Contractor and documents

Toolbox talks

Shop drawings, material data, samples, and other submittals

General contact methods, such as email, text messaging and telephone calls

The Basics of a Functional Communication Plan

The best methods prescribe a set of standard quality control features, including a point-of-contact list within the quality assurance section of the project manual. Every individual construction project should also include the name of the acknowledged quality management controller.

Clients appreciate reliable information. They feel more confident when their construction project includes evidence of efficient communication planning and a dependable set of quality assurance procedures. Identify QC team members by name and title. Organize the information and the communication plan according to the natural project timetable and sequence of events.

Details: Quality Control Communication Planning is all About Details

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Cover every angle of the project. The successful construction project will incorporate the following elements into its quality control communication plan:

A Contact List

An Organization Chart that defines the role and the members of the quality assurance team

Detailed Pre-Construction Meetings that establish the expected path of ongoing QC management

Weekly QC Meetings that reinforce employee awareness of critical quality control requirements

Work Task Preparation Meetings that enable the superintendent to establish on-site unity concerning the expected measure of quality assurance

Quality control and management Record Keeping that establishes daily details concerning inspection results, performance success, and matters of fundamental audit feedback

Reliable Means for Measuring Quality that clearly communicates to all involved parties the effectiveness of installed checkpoints

Methods that reinforce a Quality Culture in which every team member understands the value of making things right on the first go around.

Short Answers to a Major Task

Plan ahead. Schedule regular quality-related communications. Identify the QC management team. Write it all down and include it as part of your construction quality control plan.